The thermomate Tankless Water Heater Review – Pros and Cons

Pros:

1. Clear Instructions and Easy Installation:
   • Users appreciate the clear instructions and straightforward installation process, including the provided mounting template.
   • The convenience of testing water before connecting to power ensures a smooth setup.
2. Responsive Customer Service:
   • Quick and responsive customer service is highlighted, with a user receiving a prompt reply from Thermomate Service even during evening hours.
   • Fast support can be crucial in resolving issues, contributing to overall satisfaction.
3. Performance and Reliability:
   • Users praise the unit’s performance, citing improved heating speed and temperature consistency compared to other brands.
   • The build quality is recognized as above average for its price, instilling confidence in its reliability.
4. Efficiency and Energy Savings:
   • The self-modulating power technology is commended for regulating energy consumption efficiently, resulting in up to 60% savings on water heating costs.
   • Users appreciate the cost-effectiveness and energy efficiency of the tankless water heater.
5. Compact Design and Space Saving:
   • The wall-mounted compact design is highlighted for saving floor space and fitting into tight spaces, making it suitable for various installations.
6. Steady Water Temperature:
   • The unit maintains a steady water temperature, providing users with consistent and reliable hot water for showers and other uses.
7. Easy Maintenance:
   • The design reduces scale, corrosion, and mineral buildup on the heating elements, contributing to better performance and low maintenance requirements.
8. Suitable for Various Applications:
   • Users report successful installations for different purposes, such as filling large tubs, taking long showers, and serving multiple bathrooms simultaneously.
9. Quality Build Materials:
   • The tankless water heater is praised for its high-quality materials, ensuring durability and longevity.

Cons:

1. Challenges with Wire Gauge:
   • Some users find the wire gauge challenging to work with, potentially causing difficulties during installation.
2. Wiring Issues Leading to Initial Failure:
   • Instances of wiring issues causing initial failures have been reported, emphasizing the importance of accurate installation.
3. Cost of Additional Electrical Work:
   • Users mention the need for additional electrical work, including the installation of extra breakers and wiring, resulting in added costs.
4. Manufacturer’s Wire Recommendation Concerns:
   • Concerns are raised about the manufacturer’s recommendation for using 12AWG wire, as it may conflict with local codes and inspector requirements, prompting some users to opt for 10AWG.
5. Limited Clearance Requirement:
   • Some users express concerns about the specified clearance requirements, indicating that the unit works effectively even with less than the recommended clearance.
6. Upfront Cost and Panel Upgrade:
   • Users mention the upfront cost and the need for a panel upgrade to accommodate the electrical requirements, which can be perceived as an initial investment.
7. No Included Flush Valves:
   • The absence of included flush valves is noted, requiring users to purchase them separately for maintenance purposes.
8. Delayed Hot Water Arrival:
   • While the unit provides continuous hot water, some users note a delay in hot water arrival at the faucet, especially if the installation point is distant.
9. Requirement for Professional Installation:
   • While some users find the installation straightforward, others recommend hiring a professional for those less familiar with plumbing and electrical work.

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Conclusion:

The thermomate Tankless Water Heater receives widespread acclaim for its efficient performance, energy savings, and compact design. Users value the clear instructions, responsive customer service, and the unit’s ability to provide a steady supply of hot water. While challenges with wire gauge and occasional wiring issues are reported, the overall consensus leans towards satisfaction with the product’s reliability and cost-effectiveness. The tankless water heater appears well-suited for various applications, from small households to farmhouses, offering a compelling solution for on-demand hot water needs.