BISELONG 9KW Tankless Water Heater Review – Pros and Cons

The BISELONG 9KW Tankless Water Heater is a high-efficiency solution designed for continuous and comfortable hot water supply, particularly for bathing. It features a 9KW heating system capable of automatically maintaining water temperature to ensure constant comfort. For demands exceeding its capacity, users can easily adjust the temperature to 116°F or modify water flow to prevent interruptions, with 116°F noted as an optimal bathing temperature. The unit incorporates a smart inverter with a built-in chip that calculates the minimum power required, offering up to 70% energy savings.

Safety is prioritized with multiple protections against scalding, leakage, and other hazards, while its premium tempered glass shell offers durability and ease of maintenance. This compact, versatile heater supports 360° installation (horizontal, vertical, or oblique) and comes equipped with a digital display, touch control panel, and necessary accessories for easy setup, making it suitable for various settings such as kitchens, bathrooms, and commercial spaces. It measures 11″L x 2″W x 18.8″H, weighs 8.8lbs, operates on 220-240 volts, and offers a one-year warranty plus 24-hour customer service support.

Pros:

1. Efficient Heating: The unit is praised for its ability to instantly heat water to scalding temperatures, even in cold conditions, making it ideal for various applications including residential and commercial settings.
2. Energy Savings: The built-in smart chip calculates the minimum required power, significantly reducing energy consumption and costs, with savings reported up to 70%.
3. Easy Installation: Users find the installation process straightforward, with clear instructions and the inclusion of necessary accessories for a quick setup.
4. Compact and Versatile Design: Its small size allows for discreet installation in tight spaces, with the capability of being installed 360° to fit any setup.
5. Reliable Performance: Despite its compact size, the heater efficiently supplies hot water for showers, sinks, and even washing machines, without noticeable fluctuations in temperature.
6. Good Flow and Temperature Control: It maintains stable hot water flow and temperature, suitable for continuous use in settings such as pet grooming shops.
7. Excellent Customer Support: The manufacturer provides prompt and helpful customer service, quickly addressing any issues or questions.
8. Comprehensive Kit: Comes with all necessary components for installation, including a shower head and water valve, enhancing user convenience.
9. Environmental and Cost Benefits: It is environmentally friendly and contributes to lower electricity bills, offering both financial and ecological advantages.

Cons:

1. Installation Materials: Although installation is generally easy, the need for potentially upgrading to a higher gauge wire (10awg over the recommended 12awg) for safety reasons can add to the overall cost and complexity.
2. No Instructions for Some Components: A few users noted the lack of instructions for certain parts, like the filter and temperature valve, though these were eventually figured out through trial and error.
3. Temperature Display: The temperature is displayed only in Celsius, which might be a minor inconvenience for users preferring Fahrenheit.

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In summary, the BISELONG 9KW Tankless Water Heater is highly regarded for its ability to provide instant and continuous hot water efficiently and safely. Its compact design, energy savings, and ease of installation make it a popular choice among users. While there are minor issues related to wiring and instructions, the overall feedback is overwhelmingly positive, with many appreciating the convenience and performance it offers for both residential and commercial applications.